Actually, to call it bad is almost complimenting it. ABF & I received such awful service last night at what used to be one of my favorite restaurants, Bocca on E. 19th street. Our server started out quite friendly and welcoming at first. However, after we gave them an OpenTable.com coupon (in which I paid $25 dollars and was to get $50 at the restaurant), we never saw our server again until he wordlessly, and without eye contact, handed me the bill.
I'm so livid the next day that I'm actually going into the city on a work-from-home day to tell the manager in person how disappointed I am.
Don't worry...I'll be polite and calm, but I will still make my disgust quite clear. If they offer to make it right, great. If not, well, I'll let you know THAT, too.